Below are just a few of the comments we have received from our customers recently:
"The service you provide consistently makes the library look good in the eyes of students and staff here."
Paul Cheeseman, London College UCK
"Congratulations, that’s great news for all of you there Emma. Probably for us customers as well, although I’m not sure how you’ll be able to improve on your already extremely high standards of support, innovation and response to customer led development requests."
Trevor Leyland, Exeter College
"ISOxford has always been a great company to deal with, and we have been with you a long time, and I am sure it will continue to go from strength to strength."
Jacqueline Ponka, Holy Cross College
"Suzanne and I felt the Open Day was brilliant as always... We have been looking into Scheduled Events and really wanted to start Scheduling some housekeeping tasks, reservations and over dues, which will free up my time in the mornings.. The Scheduling hand out is so user friendly and clear that we feel this will be a breeze.."
Sandra Clayfield, Swindon College
"I think people in my position (i.e. a very small 'team' of two) wish there were more companies like IS Oxford with genuine staff, an integrity to drive and develop the product and that are not hard sell. Oh, and treat customers as individuals!!"
Nicky Swainson, King Edward VI School
"I love how Cirqa mirrors a typical Customer Contact Management program! I really do. All these bells and whistles help to massage that family feeling that we want to create and maintain here at Sir John Deane’s! Thanks for the tip."
Bruce Armstrong, Truro & Penwith College
"The general feedback from [our staff] was that it was the best training they've had for a long time!"
Sally Woodley, Sir John Deane's Sixth Form College
"Oh my goodness, you lot are amazing! I can't believe how I struggled through for so long without utilising your support. Thanks a million."
Sarah Hennessy, South West Yorkshire Partnership NHS Foundation Trust
"You must have had some telepathy going, I was just trying to work out how the lost on loans could be organised better, so your [weekly hints and tips email] was extremely timely and very clear and helpful."
Linda Williams, Coleg Cambria
"Just a quick note to thank you and all your colleagues for a generous and informative Open Day. Both Gary and I learned a huge amount and have a renewed confidence in our inherited catalogue. Plus it was lovely to meet you all!"
Louise Yates, Gladstone's Library St Deiniols
"Please pass on my thanks for those who arranged and delivered the open day. It was my first time visiting IS & I was very impressed with all elements of the event (apart from the rain but I'll let you off with that one!!)."
Judy Kay, Henley College Coventry
"We have our own unique classification scheme so I will not attempt to colour code it at the moment. But I have just changed ‘Available’ to bold green and love it! Thanks very much."
Sally Gibbs, Regents Theological College (in response to weekly ‘hints and tips’ email)
"I have enjoyed working with your company, you are always so professional and helpful. "
Anita Gould, Nobles Hospital (upon retirement)
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