Castletown Library, on the Isle of Man, has purchased their first library management system and opted for Heritage. A small, self-funding, private library serving the community of Castletown, they chose Heritage partly because it is used in so many libraries on the island and offers the benefit of an experienced community of users to join in with.
The LTS is an Evangelical Protestant college for the training of preachers and pastors. It offers courses up to Master's Degree level and has just implemented Heritage in place of a Filemaker Pro based system. They have approximately 15,000 volumes in the library and are using Quickcat Online to update their previous records.
They are a successful Arts College near Weston-Super-Mare. with a special emphasis on Media Arts. Worle Community School had previously used a locally-developed system called DTE. Heritage was selected following an on-site presentation of the system.
Heritage customers can view and add notes to their support calls online
Log on to our support website and then go to My cases to view your current and old cases. You can add notes to current cases and close them if they are resolved.
Heritage Online 3.3 is available to download from our support website. It brings to Heritage Online the same functionality and interface as is found in Heritage 4.2.8.
Basingstoke College have won the first BCOT award for their implementation of biometrics in their library

Congratulations to Basingstoke College’s LRC staff, who have been awarded a team award at the first-ever BCOT Staff Awards ceremony. Winners on the day were handed awards after being nominated by departmental managers based on specific criteria, such as demonstrating exceptional imagination and enterprise on a project or piece of work.
The LRC team was recognised for the implementation of a significant new development - the Heritage Biometrics module.
It was felt that the use of biometrics was indicative of a very modern service, promoting customer service by making the issue of books faster and easier and getting rid of the traditional card system.
Basingstoke College are one of only four FE colleges to have installed this system and consequently are receiving visits and telephone calls from people wanting to know more.
Most importantly the students have accepted and enjoyed the change – the library is now seen as being ‘cool’!
Another Heritage customer, Southport College, won a Tribal award for their biometrics implementation in 2007.
Heritage 4.2.8 has been released. There is a long list of new features. See the Heritage pages for more information or, if you are a customer, log in to the support website to download helpsheets and the upgrade.