Collas Day Law Firm Purchases Heritage

Mon, 01/02/2010 - 12:00am

A well-respected and innovative name in the Guernsey legal scene Collas Day is a firm of eight partners with over seventy lawyers and support staff. They did not have a library management system previously but, after an online demonstration and a trial evaluation of the software, opted for Heritage over other competitor systems. We are delighted that this long-established company has put its trust in us.


Surrey Archaeological Society Purchases Heritage

Mon, 01/02/2010 - 12:00am

Previously using Alice, the Surrey Archaeological Society has changed to Heritage  after an on-site demonstration and a thorough trial of an evaluation copy. Surrey Archaeological Society was established in 1854 'for the investigation of subjects connected with the history and antiquities of the County of Surrey'. The Society's headquarters are at Castle Arch, Guildford, where the Society's Library, which includes a large and diverse collection of research material, is also housed.


Milford Care Centre in Ireland Purchases Heritage

Mon, 01/02/2010 - 12:00am

Milford Care Centre in Limerick has purchased Heritage to manage their library resources.The librarian at Milford is a previous user of Heritage and so purchased the system again after taking her current post. The Care Centre incorporates Milford Hospice, Milford Day Care Centre and Milford Nursing home.


Castletown Library I.O.M Purchases Heritage

Mon, 01/02/2010 - 12:00am

Castletown Library, on the Isle of Man, has purchased their first library management system and opted for Heritage. A small, self-funding, private library serving the community of Castletown, they chose Heritage partly because it is used in so many libraries on the island and offers the benefit of an experienced community of users to join in with.


View your support calls online

Tue, 09/06/2009 - 10:33am

Heritage customers can view and add notes to their support calls online

Log on to our support website and then go to My cases to view your current and old cases. You can add notes to current cases and close them if they are resolved.


Heritage Online 3.3 released

Wed, 27/05/2009 - 3:50pm

Heritage Online 3.3 is available to download from our support website. It brings to Heritage Online the same functionality and interface as is found in Heritage 4.2.8.


Heritage Version 4.2.8 released

Wed, 08/04/2009 - 12:28pm

Heritage 4.2.8 has been released. There is a long list of new features. See the Heritage pages for more information or, if you are a customer, log in to the support website to download helpsheets and the upgrade.


Biometrics implementation wins award

Wed, 08/04/2009 - 12:31pm

Basingstoke College have won the first BCOT award for their implementation of biometrics in their library

Basingstoke library staff with their awards

Congratulations to Basingstoke College’s LRC staff, who have been awarded a team award at the first-ever BCOT Staff Awards ceremony. Winners on the day were handed awards after being nominated by departmental managers based on specific criteria, such as demonstrating exceptional imagination and enterprise on a project or piece of work.

The LRC team was recognised for the implementation of a significant new development - the Heritage Biometrics module.

It was felt that the use of biometrics was indicative of a very modern service, promoting customer service by making the issue of books faster and easier and getting rid of the traditional card system.

  • Biometrics is customer-friendly, removing obstacles to access of resources
  • Getting rid of library cards meant no more delays arising from lost cards, and enhanced security from not being able to pass cards around
  • It is environmentally sound, and has the potential to reduce expenditure

Basingstoke College are one of only four FE colleges to have installed this system and consequently are receiving visits and telephone calls from people wanting to know more.

Most importantly the students have accepted and enjoyed the change – the library is now seen as being ‘cool’!

Another Heritage customer, Southport College, won a Tribal award for their biometrics implementation in 2007.


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