Just a few additions to Heritage Online 3.6!
Heritage Online 3.6, which has just been released, includes easily configurable custom widget templates for adding Facebook and Twitter feeds and Live Chat boxes. You can see how they appear by visiting our demonstration version online.
Heritage users have enjoyed over 100 'hints and tips' emails to date.
Every Tuesday our Sales Manager, Emma Duffield, sends an email to all Heritage and Heritage Cirqa users. Email topics vary from reminders of useful keystrokes and little-used features through to whole topics such as ways of using Heritage to promote your library. These emails have proved incredibly popular with our users and are all archived on the Support website (cirqasupport.com) ensuring that Emma has to think of something completely new every time!
Our monthly 'dress down' day raised £32 for the Bobby Moore Fund.
On the first Monday of each month IS staff can come to the Chapel in their casual clothes in return for a donation of £2 to the charity being supported. Staff can nominate any good cause they feel deserves a bit of extra help. This month's charity was suggested by Paul Sheehan in our Support Services team.
Support via Twitter for quick questions.
We are delighted to announce that we are trialling a new Support Service via Twitter. Open to all Heritage and Heritage Cirqa users with a current support contract, it is a quick way of getting answers to simple 'how to' questions, as well as a way of requesting new functionality and help documentation. We cannot promise immediate answers as it is a service being offered by Emma Duffield, our Sales Manager, and Alex Smolonska, our Sales Liaison Officer, rather than the Support Services team. Tweets will not be logged against a customer record. Emma and Alex have nearly 30 years of experience with Heritage between them so they are able to answer a wide range of queries. If in doubt, just ask!
She ran 20 miles through the mud for charity!
Emma Duffield, our Sales Manager, spent last weekend competing in Endure 24, a 24 hour endurance relay race. The weather wasn't kind, but her team of eight clocked up 145 miles between them and raised over £900 for the Muscular Dystrophy campaign. We were proud to sponsor her!
Heritage Cirqa 5.1a and Heritage Online 3.6 in live testing
Selected customers now using the software in their live environments in the final round of testing before the upgrades go on general release. Expect more news here soon!