Support via Twitter for quick questions.

We are delighted to announce that we are trialling a new Support Service via Twitter. Open to all Heritage and Heritage Cirqa users with a current support contract, it is a quick way of getting answers to simple 'how to' questions, as well as a way of requesting new functionality and help documentation. We cannot promise immediate answers as it is a service being offered by Emma Duffield, our Sales Manager, and Alex Smolonska, our Sales Liaison Officer, rather than the Support Services team. Tweets will not be logged against a customer record. Emma and Alex have nearly 30 years of experience with Heritage between them so they are able to answer a wide range of queries. If in doubt, just ask!