These take place regularly in Oxford and offer an opportunity to meet other colleagues from the library world, IS Oxford staff and have a sneak preview of new developments.
High quality training helps you and your library team get the best out of Heritage and ensures that it fully meets your needs and expectations.
"It's rare to find a company where everyone you encounter understands the product, or it's functionality or its customers like IS Oxford. The support is phenomenal!"
Jennifer Hilton, Derby College (Oct 14)
Heritage training is available in various forms that can be tailored to match your individual requirements. Choose your training from the following options:
Key points about our training provision:
You can request further information about our training by adding the following document to your basket:
Training and Services (T&S) Vouchers can now be purchased for future training sessions and other services. These are a great way to plan ahead, or spend the remainder of a budget at the end of the financial year, if it cannot be carried across. You can purchase vouchers for any amount over £50 and they can be used for a range of services including: Heritage Training Days (on-site or in Oxford), Heritage Workshops, eTraining, On-site Technical Visits, Remote System Configuration or System MOT's.
Vouchers can be purchased at any time. We will issue you with a training voucher for the correct amount and put a credit on your customer account with us. Vouchers can be used anytime within 12 months of purchase.
As you might expect, our training staff are knowledgeable about Heritage, but they are also knowledgeable about libraries and best library practice. Many of them are qualified Trainers or Chartered Librarians, with experience of working in real library environments. They are good communicators, who understand that listening is just as important as speaking, and they are very approachable. So we are sure that you will find the experience both rewarding and enjoyable.
A range of tried and tested training modules are available to you. You can also enjoy tailored sessions based on your unique requirements, which might fall outside of a standard training session. You can talk to your trainer prior to booking any training so that we can both be clear about what you would like us to deliver and what you hope you achieve from the session.The team produces a varied range of supporting materials to use during sessions and to take away with you, so that if you forget any details, you have back-up material to refer to later.